Carter Peak AI
AI Strategy & Solutions
For Independent Insurance Agencies

Your team's judgment is valuable. Their keystrokes aren't.

Certificate requests, quote comparisons, carrier emails, after-hours claims calls — the work that eats your agency's week is exactly the work we automate. A licensed human stays in the loop on every decision. The busywork disappears.

Do the math on one workflow
How many certificate of insurance requests does your agency handle in a week?
30 / week
6.0
CSR hours per week, today
286
hours back per year, automated
7.2
full work weeks recovered
Assumes 12 minutes per certificate by hand vs. a 30-second review with automation — numbers agencies report to us. Your mileage will be measured, not promised.

Six places your agency is losing hours every week

Each of these runs quietly in the background, does the repetitive work, and hands your team a finished draft to approve. Nothing goes out the door without a human sign-off.

Certificates

Certificate requests, handled in seconds

A COI request lands in your inbox. The system reads it, pulls the right policy details, prepares the certificate, and queues it for your CSR's one-click review. What took fifteen minutes now takes thirty seconds — dozens of times a week.

15 min each30-second review
Quoting

Carrier quotes into one clean comparison

Drop in three or four carrier quotes. Out comes a side-by-side comparison in your agency's branding — limits, deductibles, exclusions — with a plain-English summary of the differences that actually matter to the client.

45–60 minabout a minute
Claims

After-hours claims intake that answers the phone

A client's pipe bursts at 11pm. Instead of voicemail, they reach a calm voice that takes the full loss report, opens the claim file, and briefs your account manager for the morning. Your client feels taken care of at the worst moment of their week.

Voicemail until 9amAnswered on ring one
Risk & Compliance

No more buried cancellation notices

Every carrier email gets read as it arrives. Anything with a deadline — cancellations, non-renewals, underwriting requests — is flagged and surfaced in a prioritized morning digest. The notice that could become an E&O claim never sits unread again.

Hoping someone sees itFlagged same hour
Renewals

Renewal prep that does itself

Ninety days out, your producer receives a ready-made renewal packet: what changed on the account, exposure questions worth asking, and accounts flagged for remarketing by rate increase. Renewals stop slipping, and producers walk into every call prepared.

2–3 hrs per accountReview-ready packet
Growth

The cross-sells hiding in your book

Overnight, the system reviews your book for gaps — homeowners without umbrella, businesses without cyber, monoline auto that should bundle — and drafts a personalized outreach note for each, queued for your producer's approval with morning coffee.

Nobody has timeDrafted while you sleep
Built for a regulated business

A licensed human signs off on everything

The AI drafts. Your people decide.

Every certificate, comparison, and client email is prepared for review — nothing reaches a client or carrier without your team's approval.

Everything is logged

Each automated step leaves a record: what came in, what was drafted, who approved it, when it went out. Your E&O carrier will like us.

Honest about what we automate

We automate keystrokes, not judgment. If a task needs a licensed professional's call, the system's job is to tee it up well — not to make it.

How an engagement works

No long contracts, no enterprise sales process. We're a local firm and we work like one.

STEP 1

A 20-minute walkthrough

We look at where your team's hours actually go and pick the one workflow with the biggest payoff. You'll see real systems running — not slides.

STEP 2

One workflow, live in weeks

We build it, test it against your real work, and train your team. You measure the time saved yourself before we talk about anything else.

STEP 3

Expand at your pace

When the first workflow proves itself, we add the next. Most agencies start with certificates or quoting and grow from there.

Get in touch

Let's talk about your business.

Not ready to book a call yet? Drop us a line - we're happy to answer questions, talk through your situation, or just point you in the right direction.

We respond within one business day.
No spam, ever.